Each of us has a set of processes that we follow every day in order to accomplish our job. The longer you are in your job, the more proficient you get at each process. But, you can be the most proficient person at the process, and it could still be a problem.
Each process is a part of a bigger system. No matter how efficient each process is, if it doesn't work well within the system that it is a part of, there could still be problems.
You are more valuable to your company if you can look at the system as a whole rather than just your process within the system.
Systems are typically:
· Cross functional (cross departmental)
· Made up of many processes
· Spanning many different disciplines
The best way for you to improve your understanding of a system is to look at a process that you are a part of and then look backward to determine the processes that impact you and look forward to determine the processes that you impact.
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