Knowledge is the 3rd component of change, and it is what most people think of when they think of change management - giving the people who need to make a change the information necessary to make the change. It typically takes the form of training.
Your responsibility in this component of change is to make sure you are giving it the attention it deserves. If training is provided, you need to take responsibility to attend it and pay attention. This isn’t always easy because we are all busy. But, your role is to make sure you make the time necessary to get the knowledge you need in order to adopt the change. Without this knowledge, you can’t be successful.
Miss the first 2 episodes in this series?
Components of Change: Awareness
Components of Change: Desire
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