089: [Repost] Understanding System vs Process

This week is a replay of Episode 11: System vs Process011.html

If you are struggling to improve one of your processes, this episode will help you learn how to look at the bigger system and identify a wider range of possible solutions.

In this episode you’ll learn:

• Why process improvements sometimes fail
• How all business processes are part of a bigger system
• Why it is important to understand the full system that you are a part of
• Why it is important to build relationships with people in other parts of the system

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